Frequently Asked Questions

Pricing & Bidding

Q: How do you handle pricing? Will there be surprise fees?

A: We believe in absolute transparency. For large-scale commercial projects, we provide detailed, line-item RFPs based on your blueprints. For custom residential services, we provide up-front, flat-rate pricing so you know the exact cost before we strip a wire.

Q: Do you charge for estimates?

A: For commercial builds, industrial upfits, and major service upgrades, we provide detailed technical consultations and line-item RFP bidding. For diagnostic troubleshooting and specialized service calls, we charge a straightforward diagnostic fee that covers travel, on-site testing, and initial fault identification.

Q: How do General Contractors submit blueprints or RFPs for bidding?

A: General contractors and developers can submit project plans, spec sheets, and drawings directly through our online intake form by including a secure link (Procore, Dropbox, Google Drive). Our team reviews blueprinted specifications to deliver accurate, line-item technical bids.

Q: Do you handle commercial new construction?

A: Yes. Strydon Electric Company is fully licensed and insured (NC License #38428). We actively accept plans, blueprints, and RFPs for commercial upfits, industrial plant maintenance, and new construction builds across Winston-Salem, Greensboro, High Point, and Kernersville.

Q: What industrial electrical services do you provide for manufacturing facilities?

A: We specialize in heavy-duty industrial applications, including 3-phase power distribution, motor controls, machinery hookups, power drops, and automated control wiring. We prioritize safety, strict Lockout/Tagout procedures, and rapid 24 to 48-hour diagnostic turnarounds to keep your plant operating with minimal downtime.

Q: Can you help me pick the right EV charger or Generator?

A: Absolutely. We don't just "install boxes"—we perform complete load calculations for your electrical panel. Whether you need a Level 2 EV charging station, a manual transfer switch, or a generator interlock kit, we ensure your system safely handles the power demand without tripping breakers.

Q: Do you install subpanels and high-voltage circuits for residential workshops or heavy equipment?

A: Yes. We specialize in high-capacity residential upgrades, including 100-amp and 200-amp subpanel installations, dedicated 20-amp tool circuits, 220V/240V welder receptacles, and custom workshop lighting layouts built strictly to commercial quality standards.

Q: How soon can you get to me?

A: We prioritize facility uptime and rapid service. Using our streamlined intake form, your details go straight to our bidding and service team. We maintain a 24 to 48-hour response window for diagnostic calls and preventative maintenance, keeping your operations on schedule.

Q: Are you a 24/7 emergency service?

A: While our standard operational hours are Monday–Friday 8:00 AM – 6:00 PM (Saturday 10:00 AM – 5:30 PM), we prioritize rapid emergency responses for commercial job sites, facility outages, and existing clients. Tap the phone number at the top of the site or call (336) 223-4447 directly for urgent needs.

Q: What geographic areas does Strydon Electric Company serve?

A: We serve commercial, industrial, and custom residential clients throughout the entire NC Piedmont Triad, including Kernersville, Winston-Salem, Greensboro, High Point, Burlington, and surrounding counties.